doronjosama: (Default)
doronjosama ([personal profile] doronjosama) wrote2006-05-08 07:43 pm

Monday in Storage

Spent a large chunk of the day finishing the pull of a rather sizable restock for [livejournal.com profile] matthigh over at Cold Cut. It's mostly in anticipation for the reorders they will no doubt get in from various vendors before the summer furry convention season starts. But seven boxes of stuff later, and I am sore from hefting boxes and beat! The boxes are all prepared for shipping now though.

Of course, like a fool, I did my nails yesterday. A few hours in the storage unit, and I have one broken one, three smudged ones (strange black smudges, no idea what caused it) and three chipped ones. Manicures and manual labor do not mix. Alas!

Other stuff done today: some paperwork, some filing, a small bank run to make sure some stuff was covered, bill paying, and picked up the mail at the PMB where the staff have become increasingly surly ever since the franchise owner for this location changed. I am still missing two packages they "promised to look into", and the wrong mail keeps being filed into our box. If this continues, the Radio Comix mailing address will have to change for the first time in nine years. I am not going to take crappy service and the loss of packages from a place where I basically pay them to collect my mail and hold it for me. They used to be run by a very nice woman, who had a large staff of friendly, helpful female employees. They knew us by name and never gave us any trouble, never "lost" packages or mail, and were super helpful. Well, the new owner is some Indian guy. Ever since he came on the scene, all but one of the excellent female employees left, to be replaced by a skeleton crew of slack-jawed idiots- who are all male employees. They bend our mail, overstuff our mailbox (instead of putting the overflow on the shelf in the bin with our box number...), and when I asked if they could stop with the damaging of our mail, please and thank you, they acted surly and put out. The Indian guy won't even serve me or acknowledge my existence if he is working the counter, and then there's the little matter of two missing packages. All other packages with tracking (or the *appearance* of tracking) seem to get through just fine, but huh, these two large packages have not. (One being a package from my mother for my birthday, and the other being an order from a well-known online video game store... neither had tracking. Mysterious! No worries on any art or submission packages- they seem to ignore those as being too flat, and therefore not full of anything cool.) Sadly, I can't even find anything online about what to do in this sort of situation, either on the UPS Store official site or the post office site. No franchise authority to complain to or anything that I could find. Guess I will find out which postal substation serves the UPS Store we use and file a missing mail complaint. Perhaps that will make my missing packages magically appear... it's just weird that eight years of perfect service went completely down the tubes starting in January 2006. I really don't want to have to go through the hassle of changing our official business mailing address, but if this doesn't get resolved to my satisfaction, I will have no choice.

Tomorrow I work at the video game store. You can tell how excited I am about this.

[identity profile] spotweld.livejournal.com 2006-05-09 01:18 am (UTC)(link)
There's a summer furry convention season? My mind is boggling.

[identity profile] the-mouthpiece.livejournal.com 2006-05-09 04:51 am (UTC)(link)
Tomorrow I work at the video game store. You can tell how excited I am about this.

Oh Noes! Tomorrow starts the season of neck breathers bitching about the launch price of the PS3 as if you have some say in the cost! Bring a crowbar!

[identity profile] dacantero.livejournal.com 2006-05-09 01:46 pm (UTC)(link)
>and when I asked if they could stop with the damaging of our mail, please and thank you, they acted surly and put out

You're denying them their right to damage (and steal) your property? Ingrate! Next thing you know furry artists will be charging for art that should always be free!

missing mail

[identity profile] obimom.livejournal.com 2006-05-09 05:21 pm (UTC)(link)
"and then there's the little matter of two missing packages. All other packages with tracking (or the *appearance* of tracking) seem to get through just fine, but huh, these two large packages have not. "

Yeah, what are the odds of that?!

Stress this little coinkidink when you file your missing mail report with the USPS. I filed one on my end for your Bday package. Unfortunately, the USPS can't do anything about PMBs, according to the woman who took my report at my main PO. Also according to her, this is an all-too-frequent situation with PMBs.

I know you'd have to get his attention first, but have you tried proclaiming loudly, in front of an audience of other customers, that IT'S A FELONY TO DIVERT, STEAL, MISDIRECT OR INTERFERE WITH THE U.S. MAIL? Maybe you could send him a certified letter to that effect. And make him sign for it.

Want me to send you stuff by UPS from now on? You'd have to be there to receive it, but at least we'd know who we were dealing with.

Is your PMB that much cheaper than having a box/bin at the USPS branch?



Re: missing mail

[identity profile] doronjosama.livejournal.com 2006-05-09 05:41 pm (UTC)(link)
The problem with having a box at the USPS is that we can't receive any UPS, DHL, FedEx or non-postal packages at it. Those services just won't send stuff that way, and I am loathe to use our apartment address for receiving business packages. (If we did, I fully expect the location would get out, and random people would show up from out of town "to see how comics are made"- it used to happen at Antarctic Press all the time and was incredibly detrimental to actually getting work done. Plus, you know, I live here, and don't like people knowing where I live... I am not the sort who enjoys random strangers showing up on my doorstep.)

We get a lot of stuff shipped via other methods, so we kind of need to keep the PMB- they can sign for this stuff, so it also means we can receive packages when we are at conventions and the like. It doesn't help that the post office has put a million regulations on PMBs, since they do not like the competition- in the time we've had the place, there have been three or four sets of official government paperwork we've had to fill out to ensure our mail would be delivered to us there. The post office is constantly changing the rules for PMBs. Honestly, I think the problem is just that the new owner sucks and that he fired all the competent workers to put his own staff of idiots in place. (Only one of the women who worked there has remained, she's very old. All the young women are completely gone.)

I really wish we could afford an actual office space, since that would completely do away with this problem. But that would create even more problems, since paying two sets of electric/internet/water bills would probably do us in, even if we could afford the rent.