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[personal profile] doronjosama
Time Warner Cable to roll out metered internet billing in San Antonio.

Not an April Fool's joke, it's serious. If this is the case, we'll have to get a different provider, because we regularly deal with large files on a weekly basis. And not having broadband isn't an option, since all our business stuff pretty much relies on the web.

We currently have Time Warner's Turbo package, but if they don't put the caps on the business package, we may have to upgrade to that. There isn't any Verizon FiOS here locally (which we would get instead, if we could), Grande only serves certain areas of San Antonio that we aren't in, and AT&T is planning to use the metered bandwidth caps as well.

Why are the caps bad? Well, for one, you won't be able to know how close you are to your cap. For two, watching videos online (YouTube, Hulu) uses a ton of bandwidth. I don't even know how much bandwidth playing online games like Warcraft takes. Basically, it seems to me that it's a way for them to charge you whatever they feel like in a month and you won't know how much you've gone over till you get your bill (it's looking to be $1 per GB over the cap limit). Not cool.

When I paid our cable bill, I asked the one good employee there (the one who always knows what's going on, and who is actually intelligent) about this, and she said they hadn't received any information about it yet. (She was genuinely confused too, as all the video screens in the place were still advertising the flat rate pricing plans...) It's hit the local news already, so they're probably going to be getting a lot of calls soon.

Date: 2009-04-02 03:02 am (UTC)
From: [identity profile] doronjosama.livejournal.com
Oh god, Earthlink. They're who we used to have our webhosting with, and they didn't support php. XD I don't have a lot of hope for them.

We originally tried to get DSL when it was new, but literally had months of runaround from the phone company. They actually never came to install it, and we finally got the Time Warner broadband because they actually SHOWED UP when we called them. I am not thrilled with the idea of DSL, but maybe they are better about that now. (One hopes!)

Date: 2009-04-02 03:25 am (UTC)
From: [identity profile] chasecorbeau.livejournal.com
I started with a single phone line that we've had for 30 years (same number, bare basic phone service). We had dial up internet for a while, but a few years ago I ordered DSL from Earthlink. They mailed me the modem and some filters and instructions, and I set it up myself. I got some help via their Indian support staff.

But I go into things *assuming* I'm not going to get much help, so I'm used to doing the brunt of the labor for whatever it is myself or with the aid of a friend. I actually prefer things I have a chance of doing myself so I don't have to depend on someone who is never going to come.

I've never dealt with the phone company more than absolutely necessary. I keep hearing Bad Things about their DSL service (the modem they give you is crap, AND they're rude to you or ignore you), so I never bothered to switch from Earthlink, which I only ever got anyway because it was $12/mo for the first year. Now it's $30, which is kind of high.

We have Direct TV, but satellite internet is way too expensive. We don't have cable installed at all (i.e. it's never been installed in this house).

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