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Time Warner Cable to roll out metered internet billing in San Antonio.

Not an April Fool's joke, it's serious. If this is the case, we'll have to get a different provider, because we regularly deal with large files on a weekly basis. And not having broadband isn't an option, since all our business stuff pretty much relies on the web.

We currently have Time Warner's Turbo package, but if they don't put the caps on the business package, we may have to upgrade to that. There isn't any Verizon FiOS here locally (which we would get instead, if we could), Grande only serves certain areas of San Antonio that we aren't in, and AT&T is planning to use the metered bandwidth caps as well.

Why are the caps bad? Well, for one, you won't be able to know how close you are to your cap. For two, watching videos online (YouTube, Hulu) uses a ton of bandwidth. I don't even know how much bandwidth playing online games like Warcraft takes. Basically, it seems to me that it's a way for them to charge you whatever they feel like in a month and you won't know how much you've gone over till you get your bill (it's looking to be $1 per GB over the cap limit). Not cool.

When I paid our cable bill, I asked the one good employee there (the one who always knows what's going on, and who is actually intelligent) about this, and she said they hadn't received any information about it yet. (She was genuinely confused too, as all the video screens in the place were still advertising the flat rate pricing plans...) It's hit the local news already, so they're probably going to be getting a lot of calls soon.

Date: 2009-04-02 03:00 pm (UTC)
From: [identity profile] hecatemahadevi.livejournal.com
You're still using cable Internet service?

Date: 2009-04-02 03:05 pm (UTC)
From: [identity profile] doronjosama.livejournal.com
It's all we have here locally....? If you want decent broadband, that is. We tried to get DSL and essentially got endless runaround, though they did send us 2 modems, neither of which worked. XD

At least Time Warner actually turned on our internet, which is more than I can say for the DSL company. -_-; I can't use wireless internet service, because hello, we process people's credit cards on my computer, and no, I don't care how many firewalls you have, that isn't fully secure.

Also, with the exception of certain apartment complexes who have contracts with Grande, San Antonio is pretty much locked into the two choices of DSL from AT&T (Southwestern Bell) or cable internet from Time Warner. There are no other providers here in the middle of town.

Date: 2009-04-02 05:05 pm (UTC)
From: [identity profile] hecatemahadevi.livejournal.com
What happened to Paragon Cable? I vaguely remember having cable TV service through them when we lived there. Did they get bought up by TimeWarner? That wouldn't surprise me in the least…

Date: 2009-04-02 05:40 pm (UTC)
From: [identity profile] doronjosama.livejournal.com
Yep, Paragon became Time Warner a while back. They kept most of the good employees, too. Our favorite employee, Victoria (the smart one) worked there when it was Paragon Cable.

THEY CONTROL THE HORIZONTAL! XD

Date: 2009-04-03 01:10 am (UTC)
From: [identity profile] chasecorbeau.livejournal.com
Can you get Earthlink *cable* internet? Same cables as Time Warner, but different ToS and billing. Course it's Earthlink... but at least it's not TW... >.>

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